Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for unopened and unused items. Please ensure all products remain in their original packaging with security seals intact to qualify for a full refund.

Return Process

• 1.
  Check Eligibility

  Verify that your item is unused, unopened, and in its original retail packaging within 30 days of the delivery date.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.

• 3.
  Package Securely

  Carefully pack your items to prevent damage during transit and include a note with your order number and authorization code inside the parcel.

• 4.
  Post Your Return

  Send your package via a tracked postal service to our returns center; once received and inspected, your refund will be processed within 5-7 working days.